Belfast: 02890 388 388 / Derry: 02871 87 87 87
3 Wellington Park, Belfast / 22 Clarendon Street, Derry
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Extensive Accident Recovery across Northern Ireland

From Roadside to Resolution, We've Got You Covered with our Vehicle Recovery Service

About Our Recovery Service

Experience stress-free recovery with our comprehensive accident management service, expertly handling everything from vehicle retrieval to claims management. Our skilled team is equipped to tackle any scenario, whether it’s a minor bump or a major collision. Count on us for rapid response, unwavering professionalism and an uncompromising dedication to your safety and satisfaction.

Roadside Recovery Across Northern Ireland

We’ve got you covered wherever you are in Northern Ireland, from the heart of Belfast to the outskirts of Derry. Our vast network of recovery vehicles and expert technicians stands ready 24/7, ensuring help is just a call away. Whether you are stranded in a busy city centre or on a quiet country lane, we’re committed to reaching you swiftly and safely.

How Our Recovery Service Operates

1. Call Us

Ring our 24/7 helpline after your crash.

2. Dispatch & Recovery

We will gather all the details from you and dispatch our recovery team immediately.

3. Scene Clean-up

We collect your vehicle along with any parts and debris, then clean the scene.

4. Storage & Replacement

We transport your damaged vehicle to our secure facility and provide a replacement vehicle.

5. Back on the Road

Once your car is repaired or the total loss settlement is paid, you get your vehicle back and return to normality.

What to Do at the Scene of an Accident

1. Ensure your safety and the safety of others involved.

2. Call emergency services if there are injuries.

3. Move to a safe area if possible.

4. Exchange information with other parties involved.

5. Document the scene with many photos if it's safe to do so.

6. Contact us for immediate recovery assistance.

Is there a process for retrieving personal belongings from my vehicle after it's towed?

The items will be secured and retrieved at a suitable time and delivered to you. All vehicles are under CCTV surveillance for your peace of mind.

Secure Vehicle Storage After Recovery

We understand your vehicle may not be ready immediately for repair or return after an accident. That’s why we offer secure vehicle storage as part of our comprehensive recovery service.

24/7 Secure Facilities

Your vehicle will be stored in our monitored, secure compounds, protected from theft, vandalism, and the elements when in dry storage.

Flexible Storage Duration

Whether you need short-term storage while arranging repairs or longer-term solutions, we can accommodate your needs.

Easy Access for Insurance Assessors

We facilitate smooth interactions with insurance companies by providing easy access to vehicle assessments.

Personal Belongings Retrieval

We know your vehicle often contains important personal items that you may need to access after an accident. Our team is here to ensure you can retrieve your belongings safely and conveniently.

Itemised Inventory

We can assist in creating an itemised inventory of belongings left in the vehicle, which may be helpful for insurance purposes.

Secure Holding

If preferred, we can retrieve and securely store small, high-value items separately until you are able to collect them.

Emergency Retrieval

Need an essential item urgently? We can arrange rapid access to critical belongings like medications or important documents.
Had A Road Traffic Accident?

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Frequent Asked Questions about Accident Recovery Service

Who Recovers my car after an Accident?

An accident management company like Impact-NI is your best choice for vehicle recovery after a non-fault collision. Unlike insurers who may outsource this service, we specialise in rapid, efficient recovery. We handle everything from the moment you call us, providing a seamless, stress-free all-in-one experience during a difficult time.
While you can contact your insurance company, we recommend using an accident management company like ours instead as we offer several advantages. We deal with all legal parties on your behalf so your insurance and no claim bonus won’t be affected, significantly reducing the risk of a premium increase.
Breakdown recovery deals with mechanical failures, electrical issues, or other non-car crash problems, and typically involves minor repairs on-site or towing to a garage. Breakdown cover is usually an extra you need to add to your policy. Please note Impact-NI DO NOT offer breakdown recovery services. Accident recovery involves handling damaged vehicles after collisions or road accidents, it focuses on the safe removal of damaged vehicles and debris from the scene. When using the accident recovery service offered by an accident management company like Impact-NI, this service is part of the accident management services provided. In summary, while breakdown recovery primarily deals with getting a malfunctioning but intact vehicle off the road or running again, accident recovery involves managing the aftermath of a collision, which often requires more specialised equipment and expertise to handle damaged vehicles and ensure scene safety.
There is no cost to you for vehicle recovery service from an accident management company if you’re not at fault for the accident. We recover our costs from the at-fault party’s insurance company. This approach saves you from out-of-pocket expenses and the hassle of claiming reimbursements later.
Yes, we can absolutely assist. If you’ve been involved in an at-fault car accident, we understand how stressful and overwhelming the situation can be. Simply call us directly, and our experienced team will guide you through the next steps.

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Services

- Vehicle Recovery

- Repairs

- Replacement Car

- Personal Injury Claims

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